Privacy policy
Arabesca d.o.o. headquartered at Ljudevita Posavskog 9 Sesvete OIB: 74781787524 processes the personal data of users of its services and visitors to the website www.arabesca.hr in accordance with applicable regulations governing the protection of personal data including the General Data Protection Regulation (GDPR) and the Act on Implementation of the General Data Protection Regulation (NN no. 42/2018). At Arabesca d.o.o. we respect your privacy and process your personal data solely in accordance with legal regulations and frameworks. In this policy we provide information about the data we collect how we use share and store them and what your rights are regarding these data. We urge you to read this document carefully to be informed about how your personal data is processed and to provide consent for their use.
BASIC DEFINITIONS
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Personal data: Any information relating to an identified or identifiable natural person.
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Processing: Any operation or set of operations performed on personal data whether automated or manual.
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Data controller: A legal or natural person that determines the purposes and means of processing personal data.
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Data processor: A subject that processes personal data on behalf of the data controller.
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Third party: A natural or legal person public authority agency or other body that is not part of the data controller or data processor and is authorized to process data under the supervision of the data controller.
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Consent: A voluntary informed and clear indication of the data subject’s wishes by which they agree to the processing of their personal data.
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Data subject: An individual whose personal data is being processed.
PRINCIPLES OF DATA PROCESSING
During the processing of your data we adhere to the following fundamental principles of data protection:
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Lawfulness fairness and transparency: We process your data based on a valid legal basis and in a manner that is clear and transparent.
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Purpose limitation: We collect and process data solely for marketing purposes and for market research.
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Data minimization: We collect only the data necessary to achieve the purpose of processing.
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Storage limitation: Data is retained only as long as necessary for the purposes for which it was collected.
By adhering to these principles we ensure an adequate level of protection for your personal data and use it only for legitimate purposes while retaining it only as long as legally required or necessary for the achievement of the purpose of processing.
TYPES OF DATA WE PROCESS
Arabesca d.o.o. collects data automatically through cookies and similar technologies during your use of our website. This data is solely for the purpose of improving your user experience. We may also collect information you voluntarily provide as well as publicly available data.
USE OF YOUR PERSONAL DATA
We use your personal data for:
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Information: We use the collected data to provide you with information about our company and products and to enhance your experience on our website.
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Analysis: Anonymous data is used to analyze website traffic and improve the functionality of the website.
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Communication: If you contact us via the contact form we will use your data to respond to your inquiry and facilitate business collaboration.
Personal data we process for marketing purposes may be collected via email phone postal mail or in person (voluntarily). We will always ask for your consent before sending marketing communications except in cases where there is a legitimate basis such as when communicating with existing customers. We also use your data based on legitimate grounds and interests such as job applications video surveillance etc. or with your consent obtained in the field which we use for publishing content on social media competitions and similar events.
If you wish to stop receiving marketing materials you can contact us at
info@arabesca.hr
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SHARING YOUR DATA
We will not share your personal data with third parties unless there is a legal obligation or if it is necessary to protect our legitimate interests such as requests from government authorities or for law enforcement purposes. Data may only be shared with your consent or based on another valid legal basis.
COOKIES AND TRACKING TECHNOLOGIES
Our website uses cookies to ensure its proper functioning and improve the user experience. Cookies are small files stored on your device when you visit our site containing data about your activities on the site. This data helps us better understand how visitors use our site and allows us to improve its functionality.
The cookies we use may be temporary or permanent. Temporary cookies are deleted when you close your browser while permanent cookies allow us to recognize you during future visits.
Types of Cookies
We use the following types of cookies:
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Necessary cookies: Ensure the basic functionality of the website.
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Functional cookies: Help us improve your user experience and enable personalization.
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Analytical cookies: Collect data that allow us to analyze website traffic.
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Marketing cookies: Used to display relevant ads and conduct marketing campaigns.
By using our website you consent to the use of cookies. You can always change your cookie settings in your browser and completely block them but please note that this may limit the functionality of the site.
PROCESSING OF DATA COLLECTED BY COOKIES
If the use of cookies involves the processing of personal data Arabesca d.o.o. bases this processing on Article 6(1)(a) (b) and/or (f) of the GDPR. Processing is carried out based on your consent the need to fulfill a contract to which you are a party or to protect our legitimate interests to ensure the website operates optimally and efficiently.
RETENTION OF YOUR DATA
The duration of storage of your personal data depends on the purpose for which the data was collected. We guarantee that data will not be stored longer than necessary for achieving the purpose or legal obligations.
Our data retention policy is based on the following criteria:
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Legally prescribed data retention periods.
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Duration of contractual relationships.
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Cessation of the purpose for which data was collected.
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Duration of proceedings before relevant authorities.
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Legitimacy of the interests of the data controller.
For more information about the duration of the retention of your data feel free to contact us at info@arabesca.hr .
YOUR RIGHTS
As a data subject you have the right to:
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Request information on whether your personal data is being processed.
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Obtain detailed information on the processing of your data.
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Request the correction or completion of inaccurate data.
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Request the deletion of your personal data.
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Restrict the processing of your data.
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Object to the processing of personal data especially regarding direct marketing or automated processing.
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Withdraw consent if processing is based on consent.
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File a complaint with a supervisory authority the Croatian Personal Data Protection Agency (AZOP).
If you wish to exercise any of these rights please contact us at info@arabesca.hr .
CHANGES TO THE PRIVACY POLICY
This privacy policy has been created and updated in accordance with Regulation (EU) 2016/679 of the European Parliament and Council on the protection of personal data (GDPR) and other applicable regulations. Changes to the privacy policy will be promptly published on our website.
This Privacy Policy was created in October 2024.